Trustscore 4.7/5

VOOLM E20 — Folding Electric Bike | 250W | 65 KM Range | Shimano 7-Speed

Sale price £649.00
Delivery status Free UK delivery · 3–6 business days
Color: Black
£100 OFF Code: SUMMER07
Limited-time offer ends in: 00:00:00
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1-Year WarrantyOn parts, from delivery.
EAPC Road Legal25 km/h assisted. UK public roads.
Folds Compact1410 mm folded. Fits anywhere.
Fast UK DispatchShips from UK. Via UPS.
James M.
James M.★★★★★★★★★★

Delivered in just 3 days. The first ride was very good.

Tom G.
Tom G.★★★★★★★★★★

Feels solid, reassuring on the road and genuinely fun to ride. Very happy with it.

Sophie R.
Sophie R.★★★★★★★★★★

My first e-bike and I felt confident within minutes. Wish I’d bought one sooner.

Nico S.
Nico S.★★★★★★★★★★

Smooth, comfortable and easy to use. It has made my everyday journeys much more enjoyable.

500WPEAK POWER
Up to 65 KMRANGE
20" × 3.0"TIRES
624WhBATTERY
~7–8 HoursCHARGE TIME
Shimano 7GEARS

See VOOLM in Motion

T2 VOOLM

RS-A02 VOOLM

CY20 VOOLM

PANORAMIC view

250W. Quiet. Relentless.

250W brushless rear hub motor — up to 500W when you need it. Smooth, silent assist to 25 km/h. Shimano 7-speed keeps every hill manageable. You ride further and arrive fresher.

One Charge. Up To 65 KM.

624Wh lithium-ion battery integrated in the frame — removable for home charging. PAS mode takes you up to 65 km per charge. Charge it at home and top up between rides.
(Actual range may vary depending on rider weight, terrain, temperature, tyre pressure and assistance level.)

Hardtail Done Right.

Front suspension fork takes the edge off city potholes, kerb drops, and canal towpaths. High-carbon steel frame absorbs the rest. Wide comfort saddle adjustable to fit. You ride for an hour and step off fresh.

Grip Where You Need It.

20" × 3.0" tyres. City tarmac, cobbled towpaths, light gravel, wet roads — the E20 rolls over all of it. Wider than a standard commuter tyre. More grip, more confidence, every ride.

250W. Quiet. Relentless.

250W brushless rear hub motor — up to 500W when you need it. Smooth, silent assist to 25 km/h. Shimano 7-speed keeps every hill manageable. You ride further and arrive fresher.

One Charge. Up To 65 KM.

624Wh lithium-ion battery integrated in the frame — removable for home charging. PAS mode takes you up to 65 km per charge. Charge it at home and top up between rides.
(Actual range may vary depending on rider weight, terrain, temperature, tyre pressure and assistance level.)

Hardtail Done Right.

Front suspension fork takes the edge off city potholes, kerb drops, and canal towpaths. High-carbon steel frame absorbs the rest. Wide comfort saddle adjustable to fit. You ride for an hour and step off fresh.

Grip Where You Need It.

20" × 3.0" tyres. City tarmac, cobbled towpaths, light gravel, wet roads — the E20 rolls over all of it. Wider than a standard commuter tyre. More grip, more confidence, every ride.

Folding

Folds to 1410 mm in seconds. Car boot, office corridor, under the desk. The e-bike that actually goes with your life.

Suspension

Front suspension fork absorbs city potholes, kerbs, and cobblestones.

Brakes

Dual disc brakes front and rear. Mechanical, reliable, all-weather. Stops clean at 25 km/h whether the road is wet or dry.

Tires

20" × 3.0" — wider than a standard commuter, narrower than a fat tire. The sweet spot for city grip and urban versatility.

E20 SPECS

MOTOR250W Brushless Rear Hub (up to 500W Peak)
BATTERY48V 13Ah — 624Wh Li-Ion
RANGEUp to 65 km PAS
MAX SPEED(ASSISTED)25 km/h
CHARGE TIME~7–8 hours (0 → 100%)
GEARSShimano 7-Speed
SUSPENSIONFront Fork — Hardtail
BRAKESDual Disc Brakes — Front & Rear
FRAMEHigh-Carbon Steel
WEIGHT30 kg
MAX LOAD130 kg
DIMENSIONS167 × 64 × 120 cm
FOLDINGYes
FOLDED DIMENSIONS141 × 25 × 63 cm
DISPLAYLCD
ASSIST SYSTEMPAS — Shimano 7-Speed
Bike dimensions diagram
RIDER REVIEWS

What VOOLM Riders Say

Olise B.
Verified Buyer

The bike came well protected inside the box with no visible damage. Assembly was manageable and the main adjustments were straightforward. My first ride went smoothly.

Olise B.
★★★★★ ★★★★★
Olise B.
Gany A.
Verified Buyer

I hadn’t ridden regularly for a long time and wanted something that would help me rebuild confidence. The E20 feels predictable, comfortable and easy to control.

Gany A.
★★★★★ ★★★★★
Gany A.
Charlotte D.
Verified Buyer

I mainly use the CY20 for shopping and short journeys around town. It feels easy to control in traffic and I really like the upright riding position.

Charlotte D.
★★★★★ ★★★★★
Charlotte D.
Sophie R.
Verified Buyer

This is my first electric bike and I was slightly nervous before the first ride. It only took a few minutes to feel comfortable. The assistance feels smooth and the bike is easy to control.

Sophie R.
★★★★★ ★★★★★
Sophie R.
Daniel M.
Verified Buyer

I originally bought the RS-A01 for occasional rides, but I now use it for work and local shopping. It has replaced more short car journeys than I expected.

Daniel M.
★★★★★ ★★★★★
Daniel M.
James T.
Verified Buyer

The bike arrived well protected with no damage to the box or frame. Assembly was straightforward and everything worked properly on the first ride.

James T.
★★★★★ ★★★★★
James T.

Some Things You Might Want To Know

In the Box

1× VOOLM E20 Folding Electric Bike ·
1× 48V 13Ah Battery ·
1× Charger ·
1× LCD Display ·
1× LED front + rear lights ·
1× Assembly toolkit ·
1× User Manual (EN)

 How does the folding work?

Fold the central frame hinge and secure. Fold the handlebar. Folded size: 1410 × 250 × 630 mm. Fits in most car boots and UK train vestibules.

📖  Full illustrated instructions in your user manual.

🆘  Need help? Email contact@voolm.com — we respond within 48 hours.

Safety Precautions

⛑  Before your first ride

Check tyre pressure, brakes, and all fasteners before every ride. Assemble handlebar, pedals, and front wheel as shown in the manual.

🪖  Always wear a helmet. We recommend high-visibility clothing, especially in low-light conditions.

⚡  Battery & charging

Charge with the supplied VOOLM charger only. Do not charge overnight unattended or near flammable materials. If the battery shows damage, swelling, or unusual heat — stop use immediately and contact support.

🔧  Maintenance

Do not modify the electronic control system. Unauthorised modifications void the warranty and may create safety risks. Service the brakes and drivetrain regularly.

📞  Support  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST)  |  +441202080175

Shipping

📦  Where do we ship?

We deliver exclusively to mainland UK addresses. We do not ship to Northern Ireland, the Channel Islands, or the Isle of Man.

🚛  Shipping partners

We ship via UPS, fully tracked. You'll receive a tracking link by email once your order is dispatched.

💷  Delivery cost

Free on all orders. No minimum purchase. No hidden charges.

⏱  Delivery time

3–6 business days from order confirmation. Orders are dispatched within 1–2 business days (Mon–Fri, excluding UK public holidays).

Order cut-off: Monday to Friday, 3pm (GMT/BST). Orders placed after 3pm or at weekends are processed the next business day.

📍  Where does my order ship from?

All VOOLM products are dispatched from UK partner fulfilment warehouses. No import duties. No customs delays.

🔍  Tracking

You'll receive a tracking email once your order is dispatched — usually within 3 business days. Check your spam folder if you don't see it.

❓  Questions?  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST) |  Response within 48 hours

Return & Refund

✅  14-day right of withdrawal (no-fault returns)

You have 14 calendar days from delivery to return your order — no reason needed, no penalty. Email us at contact@voolm.com within 14 days. Return the product unused, in original condition with all packaging.

Return shipping costs are borne by the customer. Refunds are issued to your original payment method within 14 days of us receiving the returned item.

🛠  Returns after 14 days — quality defects only

Beyond 14 days, we accept returns for genuine manufacturing defects only. Email contact@voolm.com with photo or video evidence. Our team assesses within 5 business days. If confirmed, replacement parts or a replacement unit are sent at no cost to you.

❌  Non-returnable items

Items assembled, used, or modified beyond reasonable inspection. Items returned without prior written authorisation. Damage caused by user error or accident.

❓  Contact  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST)  |  +441202080175