Trustscore 4.7/5

Replacement Battery — F1L

Sale price £430.00
Delivery status Free UK delivery · 3–6 business days
Fast UK DispatchShips from UK. Via UPS.
L
Lori★★★★★★★★★★

Très satisfaite de mon achat : fiable et facile à utiliser.

J
James★★★★★★★★★★

Parfait pour mes trajets quotidiens, rien à redire.

S
Sophie★★★★★★★★★★

Qualité au rendez-vous, je recommande sans hésiter.

Genuine replacement battery for the VOOLM F1L.

  • Voltage: 36 V
  • Capacity: 12 Ah (432 Wh)
  • Chemistry: Li-Ion
  • Compatible model: F1L only

30-day warranty on this consumable part. Return freight paid by the customer.

RIDER REVIEWS

What VOOLM Riders Say

Daniel M.
Verified Buyer

I originally bought the RS-A01 for occasional rides, but I now use it for work and local shopping. It has replaced more short car journeys than I expected.

Daniel M.
★★★★★ ★★★★★
Daniel M.
James T.
Verified Buyer

The bike arrived well protected with no damage to the box or frame. Assembly was straightforward and everything worked properly on the first ride.

James T.
★★★★★ ★★★★★
James T.
Sophie R.
Verified Buyer

This is my first electric bike and I was slightly nervous before the first ride. It only took a few minutes to feel comfortable. The assistance feels smooth and the bike is easy to control.

Sophie R.
★★★★★ ★★★★★
Sophie R.
Nathan B
Verified Buyer

I’ve used the XD26 on roads, gravel tracks and a few rough countryside paths. The suspension makes a noticeable difference and the bike feels controlled when the surface becomes uneven.

Nathan B
★★★★★ ★★★★★
Nathan B
Oliver H.
Verified Buyer

Brilliant for my daily commute. I still get some exercise, but I no longer arrive at work feeling completely exhausted.

Oliver H.
★★★★★ ★★★★★
Oliver H.
Emily C.
Verified Buyer

Delivery was straightforward, the bike was well protected and everything worked as expected.

Emily C.
★★★★★ ★★★★★
Emily C.

Some Things You Might Want To Know

Safety Precautions

⛑  Before your first ride

Check tyre pressure, brakes, and all fasteners before every ride. Assemble handlebar, pedals, and front wheel as shown in the manual.

🪖  Always wear a helmet. We recommend high-visibility clothing, especially in low-light conditions.

⚡  Battery & charging

Charge with the supplied VOOLM charger only. Do not charge overnight unattended or near flammable materials. If the battery shows damage, swelling, or unusual heat — stop use immediately and contact support.

🔧  Maintenance

Do not modify the electronic control system. Unauthorised modifications void the warranty and may create safety risks. Service the brakes and drivetrain regularly.

📞  Support  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST) |  +441202080175

Shipping

📦  Where do we ship?

We deliver exclusively to mainland UK addresses. We do not ship to Northern Ireland, the Channel Islands, or the Isle of Man.

🚛  Shipping partners

We ship via UPS, fully tracked. You'll receive a tracking link by email once your order is dispatched.

💷  Delivery cost

Free on all orders. No minimum purchase. No hidden charges.

⏱  Delivery time

3–6 business days from order confirmation. Orders are dispatched within 1–2 business days (Mon–Fri, excluding UK public holidays).

Order cut-off: Monday to Friday, 3pm (GMT/BST). Orders placed after 3pm or at weekends are processed the next business day.

📍  Where does my order ship from?

All VOOLM products are dispatched from UK partner fulfilment warehouses. No import duties. No customs delays.

🔍  Tracking

You'll receive a tracking email once your order is dispatched — usually within 3 business days. Check your spam folder if you don't see it.

❓  Questions?  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST) |  Response within 48 hours

Return & Refund

✅  14-day right of withdrawal (no-fault returns)

You have 14 calendar days from delivery to return your order — no reason needed, no penalty. Email us at contact@voolm.com within 14 days. Return the product unused, in original condition with all packaging.

Return shipping costs are borne by the customer. Refunds are issued to your original payment method within 14 days of us receiving the returned item.

🛠  Returns after 14 days — quality defects only

Beyond 14 days, we accept returns for genuine manufacturing defects only. Email contact@voolm.com with photo or video evidence. Our team assesses within 5 business days. If confirmed, replacement parts or a replacement unit are sent at no cost to you.

❌  Non-returnable items

Items assembled, used, or modified beyond reasonable inspection. Items returned without prior written authorisation. Damage caused by user error or accident.

❓  Contact  contact@voolm.com  |  Mon–Fri 9am–6pm (GMT/BST)  |  +441202080175